Last updated: January 2026
We're here to help you with any questions or concerns about your purchase. Our customer care team is committed to providing exceptional service and support.
Welshpool, Perth, Western Australia
Monday to Friday: 9:00 AM - 5:00 PM AWST
Saturday: 10:00 AM - 2:00 PM AWST
Sunday: Closed
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package through our shipping partner's website.
Orders can be modified or cancelled within 24 hours of placement, provided they haven't entered the production or shipping process. Please contact us immediately if you need to make changes.
If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We will arrange for a replacement or refund in accordance with Australian Consumer Law.
Assembly services may be available in the Perth metropolitan area. Please contact us to discuss your needs and receive a quote.