Privacy Policy

Last updated: January 2026

This Privacy Policy describes how Kubo Furnitures and Designs ("we", "our", or "us") collects, uses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and postal address
  • Payment information (processed securely through third-party payment processors)
  • Order history and preferences
  • Communication preferences and feedback
  • Information provided when you contact our customer service team

We also automatically collect certain information when you visit our website, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, products, and services
  • Send you marketing communications (with your consent)
  • Improve our website, products, and services
  • Detect and prevent fraud or abuse
  • Comply with legal obligations
  • Respond to your inquiries and provide customer support

3. Disclosure of Information

We may share your information with:

  • Service providers who assist us in operating our website and conducting our business (e.g., payment processors, shipping companies)
  • Legal and regulatory authorities when required by law or to protect our rights
  • Business partners with your consent

We do not sell your personal information to third parties.

4. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Opt-out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs

To exercise these rights, please contact us at kubofurnituresanddesigns@gmail.com or call +61 406 658 929.

5. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.